Learn the 3 reasons for getting product refund

So now that you've finally decided to purchase that product and cannot wait to test it out , you have to find out that it does anything else but what you've expected. Don't worry, you still have a chance to get your money back with the following tips for obtaining a product refund instantly.

1. False advertising

"Get 10k hits to your internet site in 24 hours". Such tempting promises might sure make you wanna flip out your credit card immediately. But when you practice the methods or use the software and have to find out that those 10.000 hits might really result in 10, then this is a legitimate reason for requesting a refund. Unfortunately it's not always that easy. Many vendors get around such wrong advertising by telling in the fine print that these results cannot be guaranteed. So always watch such statement and if you do not believe what is advertised in a search for product reviews using your favorite search engine

2. Product outdated

Believe it or not, but I've seen products that were still advertised and happily took the money out of the customers' pockets but were totally out-of-date or did not work anymore. I once bought a product that could not be downloaded any longer but still had the sales page up and running, it even displayed the current date indicating the end of a special promotion. Every attempt to contact the creator of the software failed and after I read in a forum that I wasn't the only one not being able to download the software,I contacted the credit card processing company and got my money back.


3. Usability

Not every software is very user friendly as Windows (you got the joke, right?!), which can be frustrating if you want nothing more than use it immediately. For most complicated software products there exist written tutorials that perfecly describe how to use them and sometimes even video tutorials that make the product handling even easier.If you've read and watched all of their tutorials and still cannot manahe to use the product, this to the creator and get your money back
If you've contacted the product creator and still were non able to take a refund despite some legitimate and great reasons, not all hope is gone. Most market places offer a refund guarantee for products that were sold through them (e. g. Clickbank offers its customers a general refund policy of 8 weeks after the product purchase, for a seller like PayDotCom you have to contact the credit card processor like Paypal which has a refund policy of 60 days).

It is always suggested to clearly state the reason for your product refund and to keep a friendly communication style. Even if the product is not worth a single penny it doesn't make things better when you insult the creator. Try to show that you've really trying to use the product in an good way, maybe attach some screenshots, include suggestions what could be better, etc. The product creator might loose you as a client but still can gain from your experience and will most of the time happily give you the refund.

Whatever you do, please be honest.Its not just right to purchase a product and you will request a refund to get your money back, but continue to use the product. Most marketplaces (Clickbank, PayDotCom) tolerate two or even more gives back, but after that you might not be able to purchase anything again through the specific company.







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